Interested in finding more jobs in Atlanta, GA? Click Here to create a Climber profile today!
Att Work Values
Interested in finding out if you are the type of person this company is looking for? Create an account and take our patented DNA assessment now to see how you compare.
Daily Duties at Att:
Sr. Lead in the Prepaid Production Support Team; perform root cause analysis and take corrective actions. Collaborate with cross-functional groups including prepaid vendors, Ericsson, AT&T Engineering, Product Realization, MSC vendors, HLR Support, Customer Care/Technical Support groups, and Sales channels to resolve high level issues. • Collaborate with SwitchControl, Atlas, CSI, Payment Broker, IDB and Ericsson to resolve Prepaid provisioning issues. • Liaise with AT&T Engineering, MSC Vendors, and Ericsson Prepaid Engineers to resolve issues relating to Prepaid services; IVR, 611, USSD, VM, RANS, Fast Busy, Fraud Calls, PIN Issues, Data issues, etc. • Function as the Prepaid Production Team’s representative for weekly conference calls with Ericsson, AT&T PMO, Customer Service and Marketing to discuss key issues, system releases and enhancements. • Manage the updating LAC/cellids, NPA/NXX, LRNs, MSC;E164s and VM pilot numbers to ensure correct billing on the Prepaid platform. • Reviewed reports to ensure reporting data, layout/format, field mapping and findings are consistent with specifications outlined by AT&T requirements. • Conducted tests to ensure Rate Plan/Feature functionality and billing accuracy. • Worked on issues reported by quality control or from customer complaints.
What they like about Att:
The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.
Tags
Information about Att
Company Rank: Not Available
Average length of employment : 16 years
Average salary of employees: $57,500
These are some of the questions we asked our climbers about their experiences with Att:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
|
| Were you recognized for meeting or exceeding expectations? | 0.0 |
|
| Did you feel like your personal contribution was important? | 0.0 |
|
| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Att had these interests:
| Websites | |
|---|---|
| News http://CNN.com |
News |
| IT Business Edge http://White Pages |
IT Business Edge regularly scans its database to seek out white papers and solutions that are most aligned with the latest issues facing professionals like yourself. you can download these resources to learn about developing practices, products, and serv |
