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Att Work Values
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Daily Duties at Att:
Sr. Lead in the Prepaid Production Support Team; perform root cause analysis and take corrective actions. Collaborate with cross-functional groups including prepaid vendors, Ericsson, AT&T Engineering, Product Realization, MSC vendors, HLR Support, Customer Care/Technical Support groups, and Sales channels to resolve high level issues. • Collaborate with SwitchControl, Atlas, CSI, Payment Broker, IDB and Ericsson to resolve Prepaid provisioning issues. • Liaise with AT&T Engineering, MSC Vendors, and Ericsson Prepaid Engineers to resolve issues relating to Prepaid services; IVR, 611, USSD, VM, RANS, Fast Busy, Fraud Calls, PIN Issues, Data issues, etc. • Function as the Prepaid Production Team’s representative for weekly conference calls with Ericsson, AT&T PMO, Customer Service and Marketing to discuss key issues, system releases and enhancements. • Manage the updating LAC/cellids, NPA/NXX, LRNs, MSC;E164s and VM pilot numbers to ensure correct billing on the Prepaid platform. • Reviewed reports to ensure reporting data, layout/format, field mapping and findings are consistent with specifications outlined by AT&T requirements. • Conducted tests to ensure Rate Plan/Feature functionality and billing accuracy. • Worked on issues reported by quality control or from customer complaints.
What they like about Att:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
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Information about Att
Company Rank: Not Available
Average length of employment : 16 years
Average salary of employees: $57,500
These are some of the questions we asked our climbers about their experiences with Att:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Att had these interests:
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| News http://CNN.com |
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