State Farm Insurance Work Values

Daily Duties at State Farm Insurance:

• Responsibilities include interaction with potential and contract clients via phone, prepare and update marketing reports. Provide timely consulting in customer service and support sales agents in administrative tasks i.e. phone calls, follow-up to convince and influence current clients and new customers to schedule appointments with sales agents for additional product information to increase sales opportunities. Provided timely, confidential consulting support to staff in customer service. Provided timely follow-up request to obtain scheduled appointments. Delivered excellent customer service and exercised strong interpersonal communication skills while interacting with clients, new prospects, and sales agents for customer service relations and various on-going projects. Answered telephone calls from potential customers who had been solicited through prior post card mailings. Telephoned and mailed letters to respond to correspondence from customers to follow up and confirm appointments with sales agents. Scheduled appointments for sales agents to meet with prospective customers for product information. Maintained records of contacts and response of prospects contacted via telephone and ensured all lead generation activities are tracked in the database. Ensured workflow efficiencies, customer service excellence, and quality assurance.

What they like about State Farm Insurance:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Results Driven, Recruiting, Human Resources Metrics / Scorecard , Workforce Planning , Administrative, Benefits, Payroll, Transitions, Policy/Procedure Development, Strategic, Compensation, Employee Relations, Risk Management, HRIS, Microsoft Office, Talent Management, Performance Management, Project Management, Human Resources, HR Business Partner, HR, Human Resources Consultant, Detailed, Policy Development, Reporting, Start Ups, Audits, Leadership, Labor Relations, Expense Control, Budgeting, Motivation, Client Relations, Customer Service, Outsourcing, Engagement, Organization Effectiveness

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Detailed, Key skills and abilities include coaching, leadership, influence, facilitation, presentation, communication, process development, business acumen, and problem solving.

These are some of the questions we asked our climbers about their experiences with State Farm Insurance: