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H&R Block Work Values
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Daily Duties at H&R Block:
Lead a 2-city district of 22 retail service centers with $6.5 million in cumulative annual income. Recruit, hire and train 22 direct reports and 250 indirect reports annually. Chosen by Corporate as an official spokesperson. Appear on radio and television to answer the public's tax and tax preparation questions each year since 2008. Developed an office manager training program that is now used in 3 different regions (2009). Given responsibility for an increasing number of retail service centers each year − from 13 to 22. District achieved the highest level of overall client satisfaction in the region for 2011 and 2012. Saved the company $22,000 in 2009 by eliminating a commission-based managerial position. Generated $10,000 in 8 months by creating an Audit Coordinator position to usher clients and non-clients through the IRS audit process (2008). Only non-clients pay. Achieved an associate-retention rate of 90% by building a culture of recognition and accountability in the district.
What they like about H&R Block:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Skills
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Software Implementation, Strong leadership qualities: able to take charge and get things done, Personable and persuasive, able to build instant rapport, Able to balance needs of the staff with the priorities of the institution, Strong presentational skills effective working both independently and as a team member
Information about H&R Block
Company Rank: Not Available
Average length of employment : 20 years
Average salary of employees: $72,000
These are some of the questions we asked our climbers about their experiences with H&R Block:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at H&R Block had these interests:
| Books | |
|---|---|
The Shack |
An excellent piece of writing that makes you evaluate your spiritual relationship. |
| Websites | |
| Toastmasters International http://www.toastmasters.org |
Toastmasters (TM) is a recognized world leader in communication and leadership development. TM has over 13,000 clubs and over 270,000 members. We improve our skills in a “learn by doing workshop” which are actually our weekly or bi-weekly club meeting |
| Meetup http://www.meetup.com |
Meetup is the world's largest network of local groups. Meetup makes it easy for anyone to organize a local group or find one of the thousands already meeting up face-to-face. More than 2,000 groups get together in local communities each day, each one with |
| LinkedIn http://www.linkedin.com |
Professional website allowing business leaders to network. |
