Network Equipment Technologies Work Values

Daily Duties at Network Equipment Technologies:

Director, Customer Services Responsible for: -NET’s Technical Assistance Center consisting of 1 manager and 10 technical engineers: Reviewed all escalations Communicated with clients concerning escalations and services provided Working the TAC manager, reviewed open issues and general operation Worked directly with customers to ensure escalated equipment part replacements were provided in support of critical communication needs -Training department consisting of 1 manager and 4 instructors: Worked the manager concerning on-going and future classes Professional Services department consisting of 1 manager and 3 service engineers: Reviewed engineer scheduling in relations to on-going and future services Reviewed and approved all on-site service authorizations Insured all department costs were within budget and all services to be provided were revenue positive. -All departments: Presented business plans supporting increases in future revenue Worked directly with upper management keeping them abreast of all escalation issues Discussed operation and issues with all managers Worked directly with account teams worldwide to ensure customer satisfaction Worked directly with sales department VP concerning client equipment needs and future sakes opportunities Worked Maintained annual budgeting of 2.2 million dollars New and renewal maintenance contracts in excess of 12 million dollars Ensured all customer support departments maintained the highest quality service support possible Ensured training department curriculums was updated to support the latest equipment sold by NET Quarterly revenue forecasts

What they like about Network Equipment Technologies:

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.

Tags

Regional Manager, Director, Project Manasges

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Sales Support, Software Implementation, Leadership

These are some of the questions we asked our climbers about their experiences with Network Equipment Technologies: