Regus Work Values

Daily Duties at Regus:

 Network with new and existing clients to develop new business leads, develop strong relationships to enhance revenue stream; resulting is larger lead flow and more deals getting done.  Develop strong prospecting programs specifically geared to brokerage houses, property managers and regional clients; prospecting program for brokerage houses resulting in penetration protocol and strong lead generation from give and take relationships  Provide timely and accurate prospecting reports as requested by the Regional Vice President of Sales  Create revenue stream positively impacting occupancy of centers through research and development of , property, market, territory trends through effective selling approximately 75,000 SQFT and marketing of company to targeted local and regional prospects resulting in becoming the 7th in the nation in sales for the month of July 2011 with 18 office deals and 9 Virtual Office Deals  Overall responsibility for achieving business plan goals and budgeted objectives for the business centers resulting in month over month achievement of prosperous NOI, cutting expenses and bonus potential  Collaborates with corporate team members in setting sales, marketing, and profitability goals for the center. Ensures team-members meet and maintain those goals resulting in higher visibility and greater qualified leads Plans and sets series of meetings with clients regarding the renewal process and have achieved 100% and through establishing client relationships have achieved 100% monthly retention several times.  Responsible for running 27,000 SQFT Class A Executive Full Service Office on a day-to-day basis, main focus to increase client retention through the delivery of exceptional standards of customer service  Has an ownership of the aging reports and has brought the center from 22 late accounts to 5 resulting in only one eviction in the past one (1) year, a Net Gain of approximately $33,000 per month in Base Rent only, 17 less accounts going to collections, and upholding a level of excellence among clientele  Highly visible and ready to assist clients as and when needs arise with a flexible and helpful approach resulting in the legendary service approach to satisfied clients  Demonstrates a true passion for customer service by proactively seeking ways to surprise and delight our clients, always going above and beyond resulting in higher retention and qualified leads  Conducts meetings to brief the team on daily workflow, prioritizing and delegating to ensure the team meets deadlines and customer needs resulting in overall pride in the center, a sense of accomplishment at the end of the day, even disbursement of activities and an opportunity through growth and mentorship further in the company  Maintain a level of expert knowledge in current IT work trends and actively pursue an understanding of future trends and technical knowledge resulting in the ability to foresee, assess and execute client demands of VIOP upgrades, computer system and software upgrades and internet/cable/VIOP/phone/system outages  Audits month-end telecommunications billing to ensure all revenue is captured resulting it reducing loss of revenue due to compliance in excess of $5,000 per month  Discovered through examination of financial budgeting reports overbilling and undercharging to clients in parking resulting is a captured expense of $5,000 in extra revenue

What they like about Regus:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Property Management, Asset Management, Commercial Real Estate, Center Manager, Selling General Manager, Portfolio Manager

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Regus: