Bank Of America Work Values

Daily Duties at Bank Of America:

Customer Service Representative II /Partner/Growth May 1986 to December 2003 Served Global, Middle Market, Large Corporate, and Commercial accounts for Mid-Atlantic and Midwest clients with assets totaling over 200 million in revenues. Resolved day-to-day operational requests on commercial accounts, product issues, analysis inquiries, commercial loans, and system issues. Researched complex issues with error free quality. Managed global cash coordination of workflow to business partners ensuring timely resolution of customer’s request. Initiated the end-to-end process for sales, service and fulfillment of timely processing. Researched outstanding issues. Open and closed financial accounts. Promoted products and educated clients on the products that would service them best. Coached and motivated team members. Interacted continuously and deepened relationships with internal/external business partners.

What they like about Bank Of America:

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.

Tags

Customer Service, Call Center, Sales, Management, Data Entry, Customer Service/ BS degree, Commercial Banking/CSR

Skills

Presentation, Software Implementation, detail and organized, Listening Skills, Writes and speak well, Administration/Team Management, Computer Proficiencies, Strong interpersonal skills, Able to work in a team or independently, Multi-tasking, Able to closely communicate with clients to fully understand needs and build strong relationships. , Open to new ideas, Microsoft Office (Word, Excel, PowerPoint, Able to train staff and conduct performance reviews.

These are some of the questions we asked our climbers about their experiences with Bank Of America: