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Webster Bank Work Values
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Daily Duties at Webster Bank:
• ¬Contributing to the 80% quick close percentage and 10% abandonment rate on all incoming support calls for 2 years in a row. • Successfully managing all Remedy Incident and service request tickets within Bank SLA. • Meeting expectations in performing follow up functions on all tickets and escalating all outstanding tickets to Service Desk supervisor to ensure customer service standards. • Assisting in the completion of assigned Service Desk projects/tasks.
What they like about Webster Bank:
The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.
Skills
Software Implementation, Customer Service, Troubleshoot Software/Hardware, Spanish, Android, • Proficient in the functionality of multiple browsers such as Google Chrome, Mozilla Firefox and Internet Explorer, Active Directory, Microsoft Office 2003 -2010, Novell, Juniper, RSA, SEP-11 (Symantec Endpoint Protection), • DNS, DHCP, TCP/IP, IPSec, Nessus (Vulnerability scanner) and Sourcefire (IDS – Adding policy and updating signatures)
Information about Webster Bank
Company Rank: Not Available
Average length of employment : 18 years
Average salary of employees: $44,000
These are some of the questions we asked our climbers about their experiences with Webster Bank:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
