Allmerica Finanical Work Values

Daily Duties at Allmerica Finanical:

Customer service representative responsible for training and supervision of new employees. • Provided prompt and complete customer service resolution of customer issues regarding policy information and benefits interpretations to facilitate customer satisfaction. • Serviced policy holders and providers through the third-party administration of benefits and legislation of policies held by Allmerica Financial. • Educated providers, hospitals, facilities, doctors offices and insured members to give accurate information of policies and procedures according to contractual and policy holder guidelines. • Trained and supervised new hire employees within the call center to ensure accuracy and dependability of information given to members and providers of service.

What they like about Allmerica Finanical:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Healthcare, Manager, Claims, Insurance, call center

Skills

Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Sales Support, Software Implementation, Leadership

These are some of the questions we asked our climbers about their experiences with Allmerica Finanical: