Cox Communications Work Values

Daily Duties at Cox Communications :

Cox Communications Tucson, AZ Operations Manager June 2000 – Present • Manages general office duties including: organizing office activities, managing supplies, updating record management system, analyzing customer service policies, and assisting with escalated customer issues. • Manages employee training and development to reduce worker turnover and enhance performance. • Creates and maintains project management financial processes for annual budgets. Utilizes performance value metrics, which results in client projects that have precise and verifiable tracking and reporting. • Establishes, improves, and maintains project management and financial processes for annual budgets. • Regularly assigns jobs to Field Service Technician that work according to skills, area, and time allotted. • Offers management motivation, evaluation of employee performance, and goal setting to the entire staff. • Responsible for streamlining work orders, which is 120 x $95 per truck roll = $11,400 x 12 = $136,800 saved. • Respects boundaries and accepts and supports business decisions; works positively in times of change. • Appropriately responds to all emails; communicates effectively to all levels of company management. • Supervises service escalation to resolution, and identifies continuous process improvement opportunities.

What they like about Cox Communications :

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Business consultant, Logistics, Telecommunications, Government , Software sales, Airline Management, Consultant, Management

Skills

Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Cox Communications :