Utilicorp United Work Values

Daily Duties at Utilicorp United:

Researched, planned and facilitated the implementation of major information technology projects throughout the eight state territories. Activities included communications such as state pre-implementation meetings, company-wide employee educational presentations and post-implementation follow-up meetings with management and front-line employees, as well as the organization, scheduling and training of multiple states/employees to ensure a high level of understanding and acceptance upon completion of the project. Direct involvement in the implementation of the projects listed below have allowed for direct hands-on of the applications and therefore a thorough understanding of the systems and the customers wants and needs: Computer Aided Dispatch (CAD), Field Work Management System, Automated Meter Reading (AMR) and Consolidated Call Center Environment. Peoples Natural Gas (UCU) Local Manager 1991 - 1995 Acted as Manager of all customer service activities for Peoples Natural Gas. Responsibilities included the direct supervision of the all departments: customer service, appliance service, meter reading and utility operations. Responsible for the planning, preparation, allocation and adherence to annual Operations and Maintenance budget equaling $500K and Capital budget equaling $1.5mil. Key points to be addressed included the identifying and implementing of work force/equipment efficiencies and generation of revenue enhancing practices and procedures. Facilitated the up front development and continuation of a productive relationship between Peoples Natural Gas and the various city governments, home owners associations and developer entities. This lead to pro-active communications that allowed for major projects to be coordinated jointly to allow for efficiencies with work forces and equipment. Responsible for the supervision/budget management of the administrative services contracts

What they like about Utilicorp United:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Project Management, Financial Management, Business Analyst, Budget Analyst

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Utilicorp United: