Mba Health Group Work Values

Daily Duties at Mba Health Group:

Field client support requests via helpdesk, email, or phone with the highest levels of professionalism and customer service. Resolve Level I & II support requests (functionality questions, content modification/additions, possible bug trouble-shooting) in a timely manner and facilitate vendor resolution of Level III support requests (definite bugs, vendor retained modifications). Maintain proper documentation of support activities to facilitate long-term client support including maintenance of internal and external knowledge bases. Work with MBA HealthGroup's IT resources to facilitate system upgrades, updates, and modifications. Work effectively with clinical, administrative, and leadership staff within a group's practice, including the ability to objectively review and analyze changes in workflow processes that impact multiple departments. Effectively communicate with a variety of end-users who range widely in technical knowledge and comfort. Have an aptitude for helping clients understand the capabilities of the products and services provided by MBA HealthGroup and the impact that those products and services can have on their existing clinical workflow. Aptitude for guiding the client staff through changes in their workflow processes to achieve the client's defined success criteria for the group. Aptitude for working with constantly changing information systems. Gain and maintain a cursory knowledge of networking, databases, MS Office products, and other general IT fields and how they relate to MBA HealthGroup's systems

What they like about Mba Health Group:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Contract Negotiation, Customer Service/Sales, Information Technology, Project Management, Purchasing, Telecommunications

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Mba Health Group: