Mba Health Group Work Values

Daily Duties at Mba Health Group:

Field client support requests via helpdesk, email, or phone with the highest levels of professionalism and customer service. Resolve Level I & II support requests (functionality questions, content modification/additions, possible bug trouble-shooting) in a timely manner and facilitate vendor resolution of Level III support requests (definite bugs, vendor retained modifications). Maintain proper documentation of support activities to facilitate long-term client support including maintenance of internal and external knowledge bases. Work with MBA HealthGroup's IT resources to facilitate system upgrades, updates, and modifications. Work effectively with clinical, administrative, and leadership staff within a group's practice, including the ability to objectively review and analyze changes in workflow processes that impact multiple departments. Effectively communicate with a variety of end-users who range widely in technical knowledge and comfort. Have an aptitude for helping clients understand the capabilities of the products and services provided by MBA HealthGroup and the impact that those products and services can have on their existing clinical workflow. Aptitude for guiding the client staff through changes in their workflow processes to achieve the client's defined success criteria for the group. Aptitude for working with constantly changing information systems. Gain and maintain a cursory knowledge of networking, databases, MS Office products, and other general IT fields and how they relate to MBA HealthGroup's systems

What they like about Mba Health Group:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Contract Negotiation, Customer Service/Sales, Information Technology, Project Management, Purchasing, Telecommunications

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Mba Health Group: