Receivable Management Services Work Values

Daily Duties at Receivable Management Services:

Was responsible for the management of over 70 direct reports servicing RMS's third largest client, Dell Financial Services. I was also responsible for the production of the call center operations servicing this same client via Pueblo CO and New Delhi India. I compiled all production related reports for the use of our customer on a daily basis. I have trained all associates in every aspect of servicing this client, from collection skill sets, to policy and procedures we must adhere too. I also serviced two smaller clients via two direct supervisors and a total staff of 19 associates. These clients were Canon Financial Services and Boston Scientific. Manage all client-facing & customer relationship functions including managing to SLA/contract requirements, presenting QBR, attending client meetings/agency conferences, attending sales calls, trade shows & conventions, and cross-selling into clients’ other markets. Serve as liaison into the RMS organization

What they like about Receivable Management Services:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Operational Management, Relationship Management, Call Center Management, Accounts Receivables, Collections, Project Management, Business Process Outsource, Vendor Management

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Receivable Management Services: