Receivable Management Services Work Values

Daily Duties at Receivable Management Services:

Was responsible for the management of over 70 direct reports servicing RMS's third largest client, Dell Financial Services. I was also responsible for the production of the call center operations servicing this same client via Pueblo CO and New Delhi India. I compiled all production related reports for the use of our customer on a daily basis. I have trained all associates in every aspect of servicing this client, from collection skill sets, to policy and procedures we must adhere too. I also serviced two smaller clients via two direct supervisors and a total staff of 19 associates. These clients were Canon Financial Services and Boston Scientific. Manage all client-facing & customer relationship functions including managing to SLA/contract requirements, presenting QBR, attending client meetings/agency conferences, attending sales calls, trade shows & conventions, and cross-selling into clients’ other markets. Serve as liaison into the RMS organization

What they like about Receivable Management Services:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Operational Management, Relationship Management, Call Center Management, Accounts Receivables, Collections, Project Management, Business Process Outsource, Vendor Management

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Receivable Management Services: