Receivable Management Services Work Values

Daily Duties at Receivable Management Services:

Was responsible for the management of over 70 direct reports servicing RMS's third largest client, Dell Financial Services. I was also responsible for the production of the call center operations servicing this same client via Pueblo CO and New Delhi India. I compiled all production related reports for the use of our customer on a daily basis. I have trained all associates in every aspect of servicing this client, from collection skill sets, to policy and procedures we must adhere too. I also serviced two smaller clients via two direct supervisors and a total staff of 19 associates. These clients were Canon Financial Services and Boston Scientific. Manage all client-facing & customer relationship functions including managing to SLA/contract requirements, presenting QBR, attending client meetings/agency conferences, attending sales calls, trade shows & conventions, and cross-selling into clients’ other markets. Serve as liaison into the RMS organization

What they like about Receivable Management Services:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Operational Management, Relationship Management, Call Center Management, Accounts Receivables, Collections, Project Management, Business Process Outsource, Vendor Management

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Receivable Management Services: