Patient Keeper, Inc Work Values

Daily Duties at Patient Keeper, Inc:

Facilitated communication, cooperation, and teamwork between the Account Management Team and other operational departments and management teams, partnering to ensure continuous improvement of the client experience Oversaw appropriate aspects of capacity planning and resource utilization for the region and assisted in the development of operational budgets, goals and targets. Establish quality standards for account management activities and review quality standards, protocols and policies, revising as necessary, as well as hands on direction of the Account Management staff. Oversaw staff performance by managing the staff selection process, monitoring performance objectives, providing staff training and leadership to ensure and maintain a strong team environment Managed continued account expansion, especially within under penetrated customers. Maintained customer satisfaction with a long-term multi-year focus. Initiated engagement of implementation services in the region, responsible for driving standardized project methodologies for implementing physician healthcare information system software.

What they like about Patient Keeper, Inc:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Professional Services, Director, P&L responsibility, SQL, Project Management, Healthcare

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Patient Keeper, Inc: