Century Hotels Work Values

Daily Duties at Century Hotels:

BRETT T SMITH CHA 106 Mariners Island, Mandeville La. •70448. • Home (985) 951-8213 • Cell (504) 201-3803 • brett3959@yahoo.com PROFESSIONAL OBJECTIVE & PROFILE Corporate Hotel Executive and former General Manager with over 25 years hands-on experience working in Hotels and Restaurant operations. Including but not limited to rooms division, food and beverage, sales and marketing. Active in local, state and national professional trade associations. Led Expansion of hotel operations to include 5 luxury boutique French Quarter hotels under the banner of Century Hotels.: The Saint Louis hotel, The Saint Ann Hotel, The Marie Antoinette Hotel, The Prince Conti Hotel, and The St Charles Hotel which included four upscale destination French Restaurant concepts. Louis XVI Restaurant Francais,( Classic Escoffier French Cuisine), L’Escale, (Nouvelle French cuisine), Savoir Faire (French Bistro), and The Bar and Bistro at La Louisiana,( Provincial French and Mediterranean Cuisine). Using strong corporate leadership delivered consistent and sustainable operating revenue, improved quality and directed company’s forward progress to achieve growth, cost reductions and increased profits. Diversified Business Acumen Multi Property Manager Restaurant Designer Timeshare experience Construction /Renovation Business Strategist HOA budgeting Operations experience Project Management Internet Marketing Financial Management Sales Forecasting Budgeting Business Development Problem Solver Knowledgeable in computer Cost controls Excellent Communicator Revenue Management EXPERIENCE & QUALIFICATIONS Smithcorp Developers Inc. President/CEO 1/2010 – present Recruited to finish final phase of upscale land development and custom home building business located on the Northshore of New Orleans. .  Represented Developer in working with Homeowners Association to maintain architectural requirements..  Completed sales of fourth phase lots and homes . 730 Bienville Partners dba The Saint Louis Hotel, The Saint Ann Hotel, Marie Antoinette Hotel, LouisXVI Restaurant Francais,The Bar and Bistro at La Louisiane 1/1996– 6/2010 Vice President Director of Operations Responsible for two French Quarter Boutique Hotels, two French Restaurants and Parking Garage. Managed all centralized departments and functions including, executive offices, internet marketing, websites, third party travel agencies , advertising budgets, centralized group rooms and catering sales, centralized reservations, accounting and human resources.  Represented Company serving on local boards, political entities, and trade associations.  Designed, developed, marketed, and operated company’s first free standing destination restaurant.  Oversaw design development and construction of 17 hotel condominiums.  Served as General Contractor for corporate office and garage building..  Negotiated all contracts, insurance policies and leases.  Served as the company’s legal representative regarding all suits, workmen’s comp claims and labor relations/union issues.  Served as company representative on local industry boards. Served as President of the Louisiana Hotel Motel Association, The Greater New Orleans Hotel Association, The New Orleans Tourism Marketing Corporation and served as President of the City of New Orleans Rivergate Development Corporation which was the city’s casino board tasked with negotiating the Harrah’s casino lease, auditing and collecting of the rents and taxes due the city as well as insuring compliance of the leasehold provisions. . Smith Marketing Inc President and Director of Operations 1/1993-1/1996 Management Company formed to manage The Avenue Plaza Timeshare resort in uptown New Orleans. Was able to turn a $1,600,000.00 house loss to a $2,400,000.00 house profit in two years. Prepared forecasts and budgets and presented same to Homeowners Association and the board of directors Century Hotels Inc. Vice President/Corporate General Manager 7/1985-1/1993 Responsible for management of 400 employees in 5 Hotels, 4 restaurants, 1 commercial laundry and 2 parking garages.  Responsible for recruitment and training of executive committee department heads including Hotel General Managers, Food and Beverage Directors, Executive Chefs and Maitre D’s.  Managed Corporate Executive Office staff. .  Directly managed revenue by overseeing Centralized Sales, and Reservations.. Assistant Corporate General Manager 11/1984-7/1985  Responsible for recruiting and training Hotel General Managers, Engineers, Executive Chefs Restaurant Managers and garage managers. Coordinated property efforts with other centralized department heads.  Initially tasked to upgrade proprietary property management system with a centralized reservation center.. . General Manager St Charles Hotel 1/1983-11/1984 Responsible for the day to day operations of the rooms operations of a 132 room boutique hotel. Worked with the Executive Chef and Banquet manager to coordinate meetings banquets and events for in house groups. Coordinated with Sales and Reservations departments. Reported to the Corporate General Manager. Resident Manager on Duty and Front Office Manager St Louis Hotel 9/1980-1/1983 Responsible for oversight of the Front Office Housekeeping and Maintenance Century Management Trainee 6/1978-9/1980 Worked in a variety of departments while in school. EDUCATION  Saint Paul’s High School 1978  University of San Francisco 1978-1980  Tulane University 1980-1982  Cornel University School of Hotel Administration Advanced Management Degree 1989  American Educational Institute Certified Hotel Administrator 1990 AFFILIATIONS

What they like about Century Hotels:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

General manager, Management, Hotel, resort, timeshare, assisted living, community, revenue management, sales, marketing, budgeting, financial maagement, excelent communicator, change agent, internet marketing, social media marketing, buzzing, legal representative, general contractor, restaurant designer, Director of operations, Timeshare Experience, Multi Property experience, Sales and Marketing

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Sales Support, Requirements Analysis & Specification, Leadership , Revenue Management, sales and marketing plans, Forecasting, Public relations, Restaurant Design, excelent communicator, analytical, problem solving, Internet marketing, Hotel and Timeshare experience, Work well with local politician and community groups, multi property management, Financial Planning, construction/renovation

These are some of the questions we asked our climbers about their experiences with Century Hotels: