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Focus On The Family Work Values
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Daily Duties at Focus On The Family:
* Lead a team of trainers and process/procedure specialists in providing support for the business requirements of the call center and other areas of the ministry. * Manage team leadership of Training, Process/Procedures, Knowledge Management, and Systems Support. * Facilitate ministry-wide training support. * Lead projects related to Relationship Services contact center supporting IT and other ministry departments. * Develop, analyze, and report contact center results of key perfomance indicators, service level agreements, and constituent contact details to department and senior management.
What they like about Focus On The Family:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Tags
Management, Call Center, Customer Service, Advanced MS Office Skills, Verbal & Written Communication, Business Analysis
Skills
Organizational Process Design, Reporting, Balance Sheet Responsibility, Microsoft Office , Bookkeeping, Presentation Skills, Business Writing Skills, Organizational Process Design and Development , P&L responsibilities, Presentation, Technology Solutions, Verbal and Written Communication, Customer Service, Interpersonal (People) Skills, Leadership
Information about Focus On The Family
Company Rank: 4.0 out of 5
Average length of employment : 3 years
Average salary of employees: $58,000
These are some of the questions we asked our climbers about their experiences with Focus On The Family:
| 05| | ||
| Were your performance expectations clearly communicated? | 4.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 4.0 |
| 03| | ||
| I would recommend this as a place of employment. | 2.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 2.0 |
Climbers who worked at Focus On The Family had these interests:
| Books | |
|---|---|
The Beloved Works of C.S. Lewis |
A collection of four of Lewis' best know works. These works are candid presentations about the deepest of human concerns regarding faith, joy and love. |
| Lee |
An abridgment by Douglas Southall Freeman of the Richard Harwell biography of Robert E. Lee. |
| Websites | |
| Bible Gateway http://www.biblegateway.com/ |
Bible research site |
