Humana Work Values

Daily Duties at Humana:

Started as a Service Representative and was promoted to Senior Account Representative. I managed 4 junior staff members, assigned newly sold accounts to junior staff, coached the staff in customer relations and appropriate presentation skills, conducted yearly evaluations and recommended salary adjustments as warranted. Worked with Senior Sales Staff to identify potential clients. Recommended changes in current sold accounts to update coverage. Managed multiple politically sensitive accounts and resolved any potential problems before they could be escalated. Made presentations to newly acquired company employees (anywhere from 1 to 500 people) to educate the end user of their benefits and responsibilities. Conducted all enrollments on assigned accounts. Worked directly with Benefit Managers of companies to assess any potential issues.

What they like about Humana:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Executive Assistant, Highly organized, Exemplary work ethic, Microsoft Word, Microsoft Outlook, Helios, Executive Administrative Support, Medical Office Manager, Grievance and Problem resolution

Skills

Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Software Implementation, Leadership , Highly organized , Dedicated work ethic, Excellent written and verbal skills, Grievance Investigator, Services Coordinator

These are some of the questions we asked our climbers about their experiences with Humana: