At&T Work Values

Daily Duties at At&T:

Director, Marketing and Sales | Atlanta, Georgia | 1996 – 1997 Held P&L responsibility of $50+ million; 5 direct reports. Developed call center strategy and scripts. Created sports event marketing strategy, including AT&T Tennis Challenge and PGA Golf tournaments. Created marketing and sales strategy for voice, data, video, wireless, and credit / calling card service bundles. Led competitive response team; increased customer retention by 30%. Product Manager | Basking Ridge, New Jersey | 1994 – 1996 Promoted to manage 1-800-CALL-ATT, international and domestic calling products and services. Managed $50 million budget; led matrix team of 35 members who represented seven functional divisions. Slashed marketing budget 20%; revised marketing plan, repositioned product. Increased product revenue 33% (from $375 to $500+ million) in 18 months. Call Center Manager | Atlanta, Georgia | 1992 – 1994 Directed call center line operations including: staffing, policies and procedures, systems definition, training, performance targets, and day-to-day administration. Managed $13 million budget; led a team of 23 direct reports with a total oversight of 200+ team members. Exceeded goals in sales, provisioning, collections and customer satisfaction. Network Engineer | Atlanta, Georgia | 1990 – 1992 Promoted in four months to manage a business communications network and local access in a nine-state southern region. Managed $3 million budget; led a team of four direct reports, with total responsibility for 30+ associates. Reduced provisioning interval by 35%; achieved a 98% on-time install rate.

What they like about At&T:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Operations, General Manager, Profit and Loss Management, Sales , Six Sigma, Project Manager, Lean Manufacturing

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Six Sigma - Green Belt, Lean Manufacturing, Certified Quality Process Manager, Project Management

These are some of the questions we asked our climbers about their experiences with At&T: