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Blizzard Entertainment, Inc. Work Values
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Daily Duties at Blizzard Entertainment, Inc.:
Oversee 37 game masters, approve schedule change requests, act as point of escalation for irate contacts, conduct monthly meetings with Game Masters and Seniors. Act as conduit for communicating changes and shifts in workflow to the team as a whole, as well as coordinating the activities of specialty GM's to help in times of significantly broken game systems. Maintain KPI sheets for each GM and coach to expected established metrics.
What they like about Blizzard Entertainment, Inc.:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Servant Leadership, Process Implementation, MMO Support, Contact Center, Team Building, Contact Center KPI, Free to Play, Monetization, Community Managment, Game Development Principles, Contact Center Operations, MS Office, Start ups, Team Leadership
Information about Blizzard Entertainment, Inc.
Company Rank: 3.0 out of 5
Average length of employment : 1 year
Average salary of employees: $60,000
These are some of the questions we asked our climbers about their experiences with Blizzard Entertainment, Inc.:
| 05| | ||
| Were your performance expectations clearly communicated? | 2.0 |
|
| Were you recognized for meeting or exceeding expectations? | 3.0 |
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| Did you feel like your personal contribution was important? | 3.0 |
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| Was your career path clearly outlined and discussed? | 1.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 2.0 | |
| I feel employees are fairly compensated. | 2.0 |
Climbers who worked at Blizzard Entertainment, Inc. had these interests:
| Books | |
|---|---|
Most recent book I'm reading |
This is Ozzy's latest book, that highlights his most recent occupation, a columnist for Rolling Stone, the London Journal and LA Times. He dispenses his wisdom throughout the book and touches on actually being a genetic freak, having had his genome fully |
| Websites | |
| Website I frequent http://www.g4tv.com |
Up to date information on games, technology and entertainment that is pertinent to my interests. |
| Website I frequent http://www.gamasutra.com |
The business side of the gaming business. |
