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Fed Ex Technical Connect Work Values
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Daily Duties at Fed Ex Technical Connect:
Responsible and Accountable for customer service communications up to the level of Vice President of the FedEx Corporation. Ensuring the highest level of customer service by responding to client needs and offering effective solutions. Forecast and strategically plan independent performance goals related to call quality service, average handling time, scheduling, contribution, and compliance initiatives. Track all domestic and international packages while arranging the movement of customer priority packages on a global basis. Advised customers regarding applicable duties, taxes, classification/values of commodities, expected service delays, routing, and tracing services. Initiate credit, refunds, and other compensation measures as necessary. Perform root-cause analysis to determine source of customer problems and advise account executives and management of crucial or recurring situations.
What they like about Fed Ex Technical Connect:
Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.
Tags
Critical Problem Resolution, Customer Relations, Achieving Sales Performance Goals, Analyzing Client Data, Increasing Bottom Line Profits, Account Management
Information about Fed Ex Technical Connect
Company Rank: Not Available
Average length of employment : 24 years
Average salary of employees: $36,000
These are some of the questions we asked our climbers about their experiences with Fed Ex Technical Connect:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Fed Ex Technical Connect had these interests:
| Books | |
|---|---|
Verbal Judo  |
The ability to have success in any environment. |
