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Illinois Insurance Center, Inc. Work Values
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Daily Duties at Illinois Insurance Center, Inc.:
Office Manager (May 1995 to June 2011) • Managed day-to-day activities of sales teams, customer service department and other office staff including recruiting, hiring, training and mentoring • Increased sales 10-20% annually by focusing sales teams on customer service and account add-ons, offering AAA Memberships, Bond Cards and Death Indemnity policies • Assisted in several system conversions from the planning to the executing stage Customer Service/Sales Supervisor (May 1990 to May 1995) • Developed processes for quoting changes for existing customers that improved customer satisfaction • Converted to new payroll system that reduced and improved tax reporting • Handled customer service inquiries and complaints • Corresponded regularly with insurance companies to solve problems • Managed call center employees and reviewed call reports Office Staff (May 1987 to May 1990) • Typed, filed and processed mail for the president and vice president • Handled customer service inquiries over the phone and over the counter
What they like about Illinois Insurance Center, Inc.:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
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Information about Illinois Insurance Center, Inc.
Company Rank: Not Available
Average length of employment : 24 years
Average salary of employees: $47,500
These are some of the questions we asked our climbers about their experiences with Illinois Insurance Center, Inc.:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
