At&T Work Values

Daily Duties at At&T:

Steered the direction of a large team of business account specialists, facilitating training, establishing goals, and disseminating best practices to drive achievement of key performance metrics. Produced daily schedules to ensure optimal workflow in a high-volume, fast-paced customer service center. Facilitated frequent employee communications, documented performance improvement interactions, and complied with all protocols and guidelines while taking disciplinary actions. Attend, and serve as a resource during, grievance meetings, arbitration proceedings, and unemployment hearings.

What they like about At&T:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Skills

Revenue Generation & Expense Control, Business Development, Long-Range Strategic Planning, Human and Labor Relations Management, Systems Administration, Cross-Department Collaboration, Policy & Procedure Design, Sarbanes-Oxley & Performance Audits, Grievance, Unemployment, & Arbitration Hearings, Cross-Department Collaboration, Executive Reporting & Presentations, Coaching & Mentoring, Microsoft Office, Project Management

These are some of the questions we asked our climbers about their experiences with At&T: