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Allegiance Telecom Work Values
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Daily Duties at Allegiance Telecom:
Interviewed, selected and hired call center personnel. Supervised activities of a 10-15 person team of call center agents. Received recognition for team performance and attendance for at least two consecutive quarters. Administered performance reviews as established by corporate HR policies. Identified staff development plans to improve performance through direction, support, delegation, coaching, and giving recognition. Responsible for analysis, collection & circulation of operational statistics regarding customers’ inquiries and resolution of all escalated cases. Tracked attendance, daily statistics, paid time off, sick time for each agent. Participated in creating, standardizing, and enhancing the business processes of the corporate call center functions assuring conformity with the company's quality standards
What they like about Allegiance Telecom:
Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.
Tags
Business Analyst, Business Intelligence, Requirements Gathering, Coding, Medicare Part D, AS400, RxClaim, Adjudication, Training, Development, Recruiting, Real Estate
Skills
Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Pharmacy Coding Accuracy, Contract Implementation and account management, Business Intelligence applications, Commercial benefit coding, Medicare benefit coding, Training and Development, Analyzing complex data, Requirement gathering, Recruiting , Client relations, Customer Service
Information about Allegiance Telecom
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $95,000
These are some of the questions we asked our climbers about their experiences with Allegiance Telecom:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
