Lockheed Martin Work Values

Daily Duties at Lockheed Martin:

At Lockheed Martin from a clean sheet process I designed and built a centralized IT call center and help desk comprised of two physical locations, Colorado and Florida. I oversaw and transformed the way of conducting IT support, routing of calls, scheduling and balancing workload, collecting and reporting performance, and charging the customer or end-user – a 90,000 customer base.

What they like about Lockheed Martin:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

operations manager, customer service manager, Bilingual, Quality-focused leader, metrics driven, call center manager, results driven, service level agreement, critical thinking, analytical, effective leader, transformational leader, project management, six sigma green belt, continuous improvement, conflict management

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Continuous Improvement, Transformational Leader, Conflict Management

These are some of the questions we asked our climbers about their experiences with Lockheed Martin: