South Texas Veterans Health Care System Work Values

Daily Duties at South Texas Veterans Health Care System:

Health System Specialist / Process Improvement Coordinator (2006-2011) Designed short and long-range policies and plans for systems redevelopment in alignment with the Medical Center’s requirements and objectives. Employed various management techniques, including Six Sigma methodologies, Lean Management and Performance Improvement principles, as well as Flow Mapping. Oversaw facilities system redesign initiatives and other critical programs that impact patient care access and timely delivery to address their healthcare needs. Acted as a planning and consulting expert while implementing redesign project strategies. Produced and presented informational reports related to program planning and assessment. Coordinated and developed numerous studies and in-depth analysis of functions and processes concerning patient care long-range planning and access impact, and other process issues. Served as the main point-of-contact for key internal and external groups such as the National Systems Redesign Coach and VISN 17 systems committee members and consulting agencies. Addressed all major system program issues. Performed monthly provider panel management. Chaired monthly clinical and administrative performance meetings, as well as monthly Process Improvement Committee meetings. Responded to congressional and patient complaints. Led staffing interview panels and process action teams. Maintained inpatient and outpatient dashboards. Instituted the utilization management and bed flow department, and audited provider schedules to ensure optimal time usage. Led staff training sessions on customer service, admissions and discharge processes for residents and hospital attendees

What they like about South Texas Veterans Health Care System:

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.

Tags

Procees Improvement, Expert in both inpatient and outpatient flow issues, RN, Case manager, Head Nurse, Black Belt, Lean Six-Sigma, Quality Improvement, Data analysis, Leadership, Clinically based administration, Action Team management, Change management, Problem identification, Access to care, Customer service, Data Dash Board, Comminication, Instruction/Mentor, Director of Primary Care services, Performance measures driven, Case Management, Hemodialysis, Facilitator, Interview panel lead, resume reviewer, Lean expert, National process improvement coach, Computer skills

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Black Belt Certified, Green Belt Certifed, Lean and Six Sigma Certified, Trained in Utilization Management, RN

These are some of the questions we asked our climbers about their experiences with South Texas Veterans Health Care System: