Insight Global, Inc. (T Mobile Usa Contractor) Work Values

Daily Duties at Insight Global, Inc. (T Mobile Usa Contractor):

Business Analyst for $2.9 million on-time, within budget, enterprise-wide software (ERP) solution for 6,000 call center agents, projected to save the company $4.1 million in staffing costs and improve operational efficiencies. Subject Matter Expert for Centerbridge, the new software implementation, who was responsible for leading and facilitating training sessions for the new software. Lead Test Phase, created the Test Requirements Document, and assumed end-to-end relationship management with the test analysts executing the test cases. Demonstrable experience in the following call center technologies- telephony - including general infrastructure design, PBX, ACD, IVR, CTI, Quality Monitoring, and WFM Integration.

What they like about Insight Global, Inc. (T Mobile Usa Contractor):

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

call center, customer service, analysis, process improvement, business analysis, project management, operations management

Skills

Business Development, Strategic Planning, Reporting, Microsoft Office , Presentation Skills, Business Writing Skills, Design Organizational Process, Business Analysis, Balance Sheet Repsonsibility, Sales Interpretation , P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Requirements Analysis & Specification, Leadership , Software Expertise, Business Analysis, Project Management, Process Improvement, CMS, Avaya Software, HP QC, Voiceprint Call Monitoring, Trackall , Mortgage, LSAMS, Xtend, Xptr, Fidelity, Citilink, MS Sharepoint, Training employees in visual approaches

These are some of the questions we asked our climbers about their experiences with Insight Global, Inc. (T Mobile Usa Contractor):