American Express Work Values

Daily Duties at American Express:

Process/business analysis and re-engineering; business analysis for new systems needs. Needs identification and requirements. Managed PWP Amazon capabilities implementation project for Disputes Resolution Network, driving collection of business requirements, facilitating cross-teams requirements and serving of liaison with technology. Designed systems framework for the business infrastructure of ROADs – PEGA. Lead report requirements for ROADs - PEGA, working in partnership with SI and CDM. ROADs reporting. Process optimization through re-engineering. Use of Six Sigma methods and lean principles. Data mining, analysis and model development for operations and process optimization. Development and leadership of projects with cross-operational business units. Support to the merchant’s disputes team to optimize processes and services to reduce inventory.

What they like about American Express:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

American Express, Fortune 500, IBM, Business Analyst, Internet implementations, system implementations, reengineering, business analysis, business design, project management, business architecture, service analysis, service optimization, data analysis, SQL DB, Access, process synthesis, systems requirements, requirement gathering, project leader, entrepreneur spirit, self started, auto motivated, crm, engineering management, enterprise engineering, leadership, miami, cross functional teams, South Florida, Fort Lauderdale, industrial engineer, engineering support, business developer, Agile, lean

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , solution design and architecture, business needs definition , process optimization and reengineering, systems design for business development, Agile Methodology (Scrum), Reporting and metrics development, Cost analysis and CBAs, Product management, Internet/systems implementations, project lead

These are some of the questions we asked our climbers about their experiences with American Express: