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Verizon Business Work Values
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Daily Duties at Verizon Business:
Conducted service review presentations on a monthly basis on phone and in person. Presented outage summaries to customers providing a lessons learned description to prevent further extended outage time with a network affecting incident. Provide data management of customer network designs in order to provide a more detailed representation of the size and scope of the customers network. This would be shared with the sales team for use in considering new sales opportunities. Managed special projects which entailed preparing agendas, tracking deliverables,and communicate progress on internal teams and external teams in some cases. Provide network studies documented in presentation form to indicate areas of improvement in responsiveness and scalability. and scalability. Have extensive knowledge in Network technology consisting of MPLS, Frame Relay, IP VPN remote access, Metro Ethernet, MAN's LAN's and WANs,and VoIP. Have understanding of UMTS and transport technologies including SONET, SDH, WDW and DWDM. I serve as customer's main point of contact for escalations up to VP level for incident resolution. I provide training to customers on various web based tools provided as a service to the customer. Lead cross-functional groups for customer initiated change management requests in scope and out of scope. Perform implementation and MACD actions on customer services in an as needed basis.
What they like about Verizon Business:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
MPLS, Frame Relay, ATM, IP/VPN, DWDM, Transport Engineer, Ethernet, LAN/ WAN/WLAN
Information about Verizon Business
Company Rank: 3.0 out of 5
Average length of employment : 12 years
Average salary of employees: $75,000
These are some of the questions we asked our climbers about their experiences with Verizon Business:
| 05| | ||
| Were your performance expectations clearly communicated? | 3.0 |
|
| Were you recognized for meeting or exceeding expectations? | 4.0 |
|
| Did you feel like your personal contribution was important? | 4.0 |
|
| Was your career path clearly outlined and discussed? | 3.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 2.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 2.0 |
Climbers who worked at Verizon Business had these interests:
| Books | |
|---|---|
Confessions of an Economic Hitman |
Book by John Perkins about his days as an economic forecaster. |
| CCNA Study Guide |
This book is to help me pass the CCNA exam of Cisco. |
| Websites | |
| Yahoo Finance http://www.yahoo.com/finance |
I keep track of the news on all the telecommunications companies. |
