Geico Work Values

Daily Duties at Geico:

Answer phones and respond to customer requests. Sell product and place customer orders in computer system. Provide customers with product and service information. Upsold products and services. Transfer customer calls to appropriate staff. Identify, research, and resolve customer issues using the computer system. Followed-up on customer inquires not immediately resolved. Completed call logs and reports. Researched billing issues. Researched misapplied payments. Recognized, documented and alerted the supervisor of trends in customer calls. Recommended process improvements. Provided on-the-job training for new employees. Other duties as assigned.

What they like about Geico:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Sales, Account Management, Business Development, Online Marketing, Forecasting, Needs Assesment, Product Strategy, Consultative Selling, Strategic Selling, Salesforce.com, Sugar CRM

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Geico: