United Healthcare Work Values

Daily Duties at United Healthcare:

• Responsible for the collection of $70,000,000 monthly • Supervised 8 Billing Coordinators and 4 Phone Reps from inbound call center • Monitored call volume and organized schedules for Billing Coordinators to take overflow calls during busy times. • Prepare end of the month Accounts Receivable Report • Construct and implement plans to make the department run more efficiently • Work with sales personnel to provide customer service to our groups • Hiring and training of personnel • Evaluated employee performance providing counseling as needed Supervisor, Payroll • Prepare/Review various reports to ensure accuracy of payroll • Prepare/Post monthly payroll journal entry to Oracle Financials • Reconcile payroll transactions to ensure accurate flow of data to corporate cash accounts • Prepare various work papers & schedules supporting monthly payroll activity posted to GL • Supervised 4 employees and oversaw the day to day operations of the payroll department which included processing of direct deposits, garnishments, new hires/terminations, ensure accurate leave balances, ensure accuracy of labor reporting (exempt v. non-exempt employees), uploading of timesheets into a source 500 payroll batch, ensure the accuracy of payroll deductions and taxes, processing of stock options that had been exercised • Transmitted payroll files to Ceridian and downloaded the files from Ceridian once they had been processed • Downloaded various reports from Crystal Reports into Excel to review the payroll data base for accuracy • Gave presentation at new hire orientations about payroll policies and procedures as well as labor laws

What they like about United Healthcare:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Manager, Billing, Payroll, Administrative

Skills

P&L responsibilities, Presentation, Software Implementation

These are some of the questions we asked our climbers about their experiences with United Healthcare: