Mc Leod Usa Inc. Work Values

Daily Duties at Mc Leod Usa Inc.:

- Completed a four month Train-the-Trainer curriculum presented by a certified trainer hired by McLeodUSA to teach trainer/instructor techniques to every trainer * Initiated monthly conference calls with managers and directors to discuss ongoing training concerns and curriculum development updates * Completed training needs analysis with subject matter experts, managers, and directors

What they like about Mc Leod Usa Inc.:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Trainer, Instructor, Facilitor, Coach, Presenter, Developed, Performance Consultant, Skills Assessment, Customer Service, Instructional Design, Technical Writer, Training Coordinator, Technical Trainer, Project Management, Team Leadership / Motivation, Process Improvement, Presentations Training / Development, Performance Management, Technical Support, Client Relations, Needs Assessment

Skills

Reporting, written and verbal, Microsoft Office , Presentation skills, Design Organizational Process, Software Implementation, Perform the roles of administrator, instructor, and facilitator to interact with my students, Utilize an overhead projector, power point, hands-on activities, flip charts, and group discussion , Complet training needs analysis with subject matter experts and managers, Develop pre-course qualification test and course hands-on activities, Proficient with Micro Soft Word, Power Point, Excel, Outlook , Co-authored an Advanced Maintenance and Operations course that explained advanced troubleshooting techniques, Initiated monthly conference calls with managers and directors to discuss ongoing training concerns, Entrusted with primary and secondary technical account responsibility for nationally known corporations, Furnished direct customer contact via phone and 24/7 pager response, Discussed equipment capability and use with service centers, technicians, and sales distributors, Simulated customer issues in a lab environment, Authored Method of Operation (MOP) and task procedures when not provided by technical documentation

These are some of the questions we asked our climbers about their experiences with Mc Leod Usa Inc.: