Kwik Way Products Work Values

Daily Duties at Kwik Way Products:

- Provided telephone support to service centers, technicians, and sales distributors * Discussed wheel aligner, tire changer, wheel balancer, and brake lathe capability and use with service centers, technicians, and sales distributors * Coached repair techniques to service technicians over the phone

What they like about Kwik Way Products:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Trainer, Instructor, Facilitor, Coach, Presenter, Developed, Performance Consultant, Skills Assessment, Customer Service, Instructional Design, Technical Writer, Training Coordinator, Technical Trainer, Project Management, Team Leadership / Motivation, Process Improvement, Presentations Training / Development, Performance Management, Technical Support, Client Relations, Needs Assessment

Skills

Reporting, written and verbal, Microsoft Office , Presentation skills, Design Organizational Process, Software Implementation, Perform the roles of administrator, instructor, and facilitator to interact with my students, Utilize an overhead projector, power point, hands-on activities, flip charts, and group discussion , Complet training needs analysis with subject matter experts and managers, Develop pre-course qualification test and course hands-on activities, Proficient with Micro Soft Word, Power Point, Excel, Outlook , Co-authored an Advanced Maintenance and Operations course that explained advanced troubleshooting techniques, Initiated monthly conference calls with managers and directors to discuss ongoing training concerns, Entrusted with primary and secondary technical account responsibility for nationally known corporations, Furnished direct customer contact via phone and 24/7 pager response, Discussed equipment capability and use with service centers, technicians, and sales distributors, Simulated customer issues in a lab environment, Authored Method of Operation (MOP) and task procedures when not provided by technical documentation

These are some of the questions we asked our climbers about their experiences with Kwik Way Products: