Duncan Solutions Work Values

Daily Duties at Duncan Solutions:

My role was to operate as the company’s Compliance Officer and Auditor for transitions covering Citizen interfacing, Bank Reconciliation, and Lockbox Receipt of Payments, Web/Telephone Payment Processing, Correspondence paperwork workflow, and Customer Service phone monitoring interaction with the Citizens. Additional responsibly included perform daily reporting of all Revenue and Expenses to the Client, and conducting a weekly face to face meeting with the Client to review performance trends for mainstream Revenue and Special Collections activity, also reviewed performance tracking for customer service, correspondence, and cashiering departments with the Client weekly as well. My role was measured by the level of growth in Revenue for month over month performance, year to date performance, and year to year increase. Key strategy was implemented to review best practices from across the country from other similar City size operations, and to develop suggestive proposals such as outsourcing tow operations, coordinating staggered work shifts for on-street workers to maximize their effectiveness, and the use of special collections to offset low production revenue volumes of ticket issuance. Additional duties included coordinating a weekly meeting with Senior Executives of Duncan to review and update our Implementation Project Plan, and provide status reports for implementation of such items as the launch of: Customer Interface Website, Fleet Management Program, and Special Collections Programs (50% Settlement and Corporation Counsel Campaigns).

What they like about Duncan Solutions:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Self Starter, Innovator, Professional, Dependable, Change Agent, Problem Solver, Great Communicator, Financial Institution, Credit Analyst, Banking Manager, Project Manager, Financial Analyst, Financial Auditor

Skills

Business Development, Strategic Planning, Organizational Process Design, Reporting, Balance Sheet Responsibility, Microsoft Office , Bookkeeping, Presentation Skills, Business Writing Skills, Design Organizational Process, Business Analysis, Balance Sheet Repsonsibility, Sales Interpretation , P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Duncan Solutions: