Pcdi Work Values

Daily Duties at Pcdi:

• General HR duties • Training New hires in both basic and advanced Customer Service skills, software package, and telephony skills • Providing customer service to students through the progression of training • Developed system tracking for equipment in addition to general office duties • Managed academic and administrative records for training and department operations. • Worked as the liaison between supervisor and management. • Provided Quality Assurance and policy enforcement of Training Facility regulations • Maintain supply cores, tracked equipment, set up and implemented SOP & MOPS, delivered monthly, quarterly, and weekly reports. • Troubleshooting customer complaints with company guidelines

What they like about Pcdi:

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.

Tags

Account Executive, Negotiations, Vendor Relations, Supervisor, World Class Customer Service, CorporateTrainer

Skills

P&L responsibilities, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Individual Performance Planning, Customer Relations Training, Prep Coaching, Billing, Corporate Diversity Training, Basic Human Relations, Interviewing, Account Retention , Account Negotiation

These are some of the questions we asked our climbers about their experiences with Pcdi: