Gateway Group One Work Values

Daily Duties at Gateway Group One:

Account Management:  Actively canvassed community for sales opportunities and consistently secured approx. four new client accounts each month.  Resolved and /or orchestrated all clients’ issues or concerns regarding invoice processing and billing operational issues.  Proactively anticipated upcoming concerns/events in a client’s lifecycle and worked with assigned clients to prevent/mitigate. Teamwork, Leadership and Planning:  Recognized team members’ roles, responsibilities, strengths and weaknesses in order to improve and optimize virtual team effectiveness.  Aligned day-to-day operation with the company’s vision and communicated to external clients.  Modeled and instilled team building skills (e.g., conflict resolution, role clarification, effective communication, goal setting).  Demonstrated thought leadership to customer. Developed and aligned team goals with organizational objectives. Customer and Client Relations / Service:  Measured and communicated Value Delivered to customer to ensure strengths of relationship.  Built and maintained relationships with management and decision makers.  Acted as arbitrator among students, parents and faculty members to bring about prompt problem resolution.  Identified the fundamental components of delivering a positive customer experiences.  Evaluated the effectiveness of service delivery and the impact on customer satisfaction. Addressed and resolved a variety of customer complaints and inquiries in a timely, effective and courteous manner.

What they like about Gateway Group One:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Strategic Professional, Leadership Planner, Team Motivator, Conflict Resolution, Interpersonal Relationship Skills, Staff Builder, Microsoft Excel/ Word/Access, Customer Service, Recrutier

Skills

P&L responsibilities, Technology Solutions, Software Implementation, Requirements Analysis & Specification, Leadership , Counselor: Mentoring, Certified Conflict Resolution Specialist, Advisor, Motivational Speaker

These are some of the questions we asked our climbers about their experiences with Gateway Group One: