Level 3 Communications Work Values

Daily Duties at Level 3 Communications:

Negotiated and secured sales, developed existing accounts and acquired new account business Responsible for sourcing and qualifying new customers Performed outbound calls to potential leads from internal company website and marketing sources Initiated contract renewal and expansion of current customer services Established and maintained relationships with customers, channel partners and internal employees Developed and maintained accurate revenue forecasts while managing my quota funnel and forecasts Proactively contact customer base to educate on additional products and services Monitored trends in revenue to ensure customers expectations are being met Worked with customer as the internal liaison to quickly resolve any outstanding issues Followed up on all disconnect notification to offer alternative solutions to save their business and prevent disconnect Focused on customer retention through renewal of existing customers contracts Developed an understanding of term agreements with all customers within assigned base Negotiate new services sales, upgrades and renewals Understanding of all customers complete telecommunications spend and plan for future opportunities using BANT criteria Management of customer Accounts Receivable balances – assistance with collections of outstanding balances Build relationships with the customer contacts responsible for operations, billing, technical and decision making Responsible for selling the full portfolio of services and products to existing base of assigned customers via telephone and email Prospected within assigned account base and territory, timely follow-up and follow through, completing required paperwork, properly utilizing internal resources to advance and close sales, consistently attaining monthly sales quota, continuously learning about processes and products Complete and current understanding of competitors' products and services Revenue quota responsibility Development and maintenance of accurate revenue forecasts, managing quota funnels and forecasts Ensured overall customer satisfaction Answered and distributed inbound customer and prospect inquires A proven track record of successful, professional account management Understanding of telecommunications products and services

What they like about Level 3 Communications:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Consultative Selling, Closing Expertise, Account Management, Client Relationship Building, Opportunity Management, Team Player, Account Manager, Sales Support Manager

Skills

Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Leadership

These are some of the questions we asked our climbers about their experiences with Level 3 Communications: