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Sykes Enterprises (Formerly Ict Group Inc.) Work Values
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Daily Duties at Sykes Enterprises (Formerly Ict Group Inc.):
Strategically managed, planned, and provided leadership for Teleservices Division; including account management personnel, P&L accountability, contract management, business development, sales/marketing support, and site management/operations. Scope of responsibility covered multiple domestic and international locations; serving as the executive-level escalation point for Fortune 500 clientele in banking & lending, financial services, telecommunications, customer acquisitions, account retention, cross-sell/enhancement services, retail, and post survey satisfaction industries.
What they like about Sykes Enterprises (Formerly Ict Group Inc.):
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Exceptional Communication, Presentation, Business Writing and Proposal Development, Contract Management, RFP/MSA/SOW Engagement, Microsoft Excel, Microsoft Access, Microsoft Powerpoint, Visio Plus, Microsoft Word, SAAS, Avaya, Aspect, SER, CRM Tools, Oracle, Java
Information about Sykes Enterprises (Formerly Ict Group Inc.)
Company Rank: Not Available
Average length of employment : 11 years
Average salary of employees: $112,500
These are some of the questions we asked our climbers about their experiences with Sykes Enterprises (Formerly Ict Group Inc.):
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Sykes Enterprises (Formerly Ict Group Inc.) had these interests:
| Books | |
|---|---|
Business Weekly |
Bloomberg Business Weekly Updates of National (and International) News |
| Magazines | |
| Harvard Business Review |
Case Studies, Information, Descriptions for modifying, fortifying, and evaluating your daily/weekly/monthly/yearly business operations. |
| Websites | |
| Journal of Marketing (American Marketing Association) http://www.marketingpower.com |
Marketing and advertising articles and tips, thousands of companies and firms, careers and jobs, and more from the official American Marketing Association website |
| DMA - Direct Marketing Association http://www.newdma.org |
The Direct Marketing Association is the leading provider of marketing news, resources, tools and specialized education. Learn how to reach new customers and improve your businesses outreach in a competitive environment |
