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At&T/Cingular Work Values

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Daily Duties at At&T/Cingular:

Network Control Engineer: Tier 3 escalation point and provided support for all AT&T National wide Mobile Consumer Voice Services including, Conducted fault analysis and trouble isolation with a focus on network element interaction, network Statistical analysis, call trace data evaluation, handset testing, billing analysis (CARE and Telegence), and utilization of Engineering tools and automation • Troubleshooting issues involving multiple 2G/3G wireless services voice, utilizing various tools (Remedy CTS, Snooper; Snap A Watch Report (look at real-time alarms, historical data based on alarms and map those outages), ProComm, Winfoil, Hummingbird, MTI, CARD, SmartTrust (OTA), SS7 (registration / authentication), Snooper, SOA, CDRLive. • Providing high level technical support to end users and field operations personnel through a working knowledge and broad background in Routers, Gateways and SS7 network. • Diagnosing and troubleshooting service impairments related to roaming (domestic and international), network hardware & software faults (both switch and cell) , Translations & Telco routing issues, network routing issues, coverage issues, SS7 links, authentication, feature functionality • Driving issues to resolution by engaging internal and external resources such as NOC Technicians, System Performance Engineers as well as equipment vendors and service providers


What they like about At&T/Cingular:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.



Information about At&T/Cingular


Company Rank: Not Available

Average length of employment : 1 year

Average salary of employees: $55,000

These are some of the questions we asked our climbers about their experiences with At&T/Cingular:

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Were your performance expectations clearly communicated?

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Were you recognized for meeting or exceeding expectations?

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Did you feel like your personal contribution was important?

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Was your career path clearly outlined and discussed?

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I would recommend this as a place of employment.
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I believe in the purpose of this organization.
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I would work for this organization again.
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I feel employees are fairly compensated.
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