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At&T/Cingular Work Values
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Daily Duties at At&T/Cingular:
Network Control Engineer: Tier 3 escalation point and provided support for all AT&T National wide Mobile Consumer Voice Services including, Conducted fault analysis and trouble isolation with a focus on network element interaction, network Statistical analysis, call trace data evaluation, handset testing, billing analysis (CARE and Telegence), and utilization of Engineering tools and automation • Troubleshooting issues involving multiple 2G/3G wireless services voice, utilizing various tools (Remedy CTS, Snooper; Snap A Watch Report (look at real-time alarms, historical data based on alarms and map those outages), ProComm, Winfoil, Hummingbird, MTI, CARD, SmartTrust (OTA), SS7 (registration / authentication), Snooper, SOA, CDRLive. • Providing high level technical support to end users and field operations personnel through a working knowledge and broad background in Routers, Gateways and SS7 network. • Diagnosing and troubleshooting service impairments related to roaming (domestic and international), network hardware & software faults (both switch and cell) , Translations & Telco routing issues, network routing issues, coverage issues, SS7 links, authentication, feature functionality • Driving issues to resolution by engaging internal and external resources such as NOC Technicians, System Performance Engineers as well as equipment vendors and service providers
What they like about At&T/Cingular:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Skills
Unix systems adm (Solaris 10), Data Center Management, Wireless technologies, GSM, UMTS and LTE, PC Hardware and Software, Sun Hardware (Worskstations and Servers), Wireless Content Support, Active Directory, Email, DNS, Cisco VPN, WINS, DHCP, FTP, HTML, SMTP, HTTP, LAN/WAN, GSM, GPRS, UMTS, TCP/IP.
Information about At&T/Cingular
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $55,000
These are some of the questions we asked our climbers about their experiences with At&T/Cingular:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
