Reliant Energy Nrg Work Values

Daily Duties at Reliant Energy Nrg:

• Implement and manage remittance processing policies and procedures for residential and commercial accounts. • Prepare financial, operational, and business related analyses and research in such areas as accounts receivable. • Conduct production line monitoring activities and direct efforts of staff to ensure timely processing of daily remittances and outstanding payment related inquires. • Organize and delegate investigations or special projects to be performed by others. • Develop relationships with and present a positive professional image and demeanor in dealing with all process stakeholders, and subordinates • Develop and manage relationships with internal and external lockbox processing vendors. • Confer with and advise process stakeholders, subordinates, and outside vendors based on analysis and tracking of remittance processing activity. • Utilize judgment to interpret data and suggest opportunities to improve business processes and customer service. • Supervise (hires, directs, coaches, counsels and manages performance of) a team of Account Representatives. • Serve as a coach and business partner while performing personnel activities (mediation, Development Appraisals, merit decisions, job descriptions, discipline, employee development, career counseling, hiring) • Conduct new product and technology research for improvement in systems or workforce productivity. • Assist with the analysis, justification and economic evaluation for premise equipment. • Coordinate and achieve resolution of escalated issues including media issues, PUC Complaints, and disconnection issues in a timely manner • Core contributor to data storage management implementation and maintenance using Documentum application • Implement and maintain a high level of PCI compliance and customer data protection • Manage Credit Card fraud prevention efforts

What they like about Reliant Energy Nrg:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Skills

 Proficient in SAP, Lexis Nexis, Documentum, Filenet, iTelecash, Regulus, Microsoft Office suite (Word, Outlook, Excel, PowerPoint), type 90 words with complete accuracy

These are some of the questions we asked our climbers about their experiences with Reliant Energy Nrg: