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Support.Com Work Values
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Daily Duties at Support.Com:
Responsible for server/analyst/user side testing, including the development and execution of test plans for various features and functions of SupportSoft applications: enterprise-level multi-tier and SaaS hosted solution support.com. Duties included review requirements and designs; organizing knowledge transfer sessions; setting up environments; creating and signing test suits; testing features; organizing and participating in development/QA bug meetings; providing reporting on the process.
What they like about Support.Com:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Skills
QA Methodology, Agile/Scrum, SDLC/Waterfall, IBM Power Systems AS/400, SaaS, EDI, CRM, Windows client/server, QA Lab, Norton Ghost, Microsoft Office, Web browsers, E-mail, Lotus Notes, Remedy, ApTest, firewalls, anti-viruses, MS SQL Server, Oracle, DB2, IBM Query 400, IBM Robot, IIS, MTS, UNIX, SQL, Mac OS, LAN/WAN communication, QTP, Quality Center, Rational Visual Test, SourceSafe, CruiseControl, Perforce, TTPro, Trac, Wiki
Information about Support.Com
Company Rank: Not Available
Average length of employment : 9 years
Average salary of employees: $80,000
These are some of the questions we asked our climbers about their experiences with Support.Com:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
