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Mentor 4/ Verizon Work Values
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Daily Duties at Mentor 4/ Verizon:
Provide inbound customer service for national customer base. Consistent top producer with save ratio, phone time, and schedule adherence. Retain customers; discourage customers from disconnecting wphone service. Troubleshoot and resolve complex billing, technical issues and customer complaints. • Appointed to mentor program, assisting new hires and tenured reps with adherence issues. • Received numerous awards including Spirit of Excellence winner 3nd quarter 2005 certificates and customer commendations.
What they like about Mentor 4/ Verizon:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Tags
Oracle, HTML, XML, QTP, Customer Service, Unix, Toad, SQL Navigator
Skills
Information about Mentor 4/ Verizon
Company Rank: Not Available
Average length of employment : 1 year
Average salary of employees: $65,000
These are some of the questions we asked our climbers about their experiences with Mentor 4/ Verizon:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
