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Citi Cards Work Values
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Daily Duties at Citi Cards:
• Developed and implemented strategies for customer service and sales for ten direct reports and approximately one-hundred eighty indirect reports. • Successfully maintained number one team status in sales for over one year. • Selected as initial team member for National Quality Process Improvement Team, increased quality scores to 88%, goal 87%. • Member of the National Quality Communications Team. • Responsible for Quality Training for New Hire classes, contributing to successful quality scores. • Chairperson for National Recognition Program for local Citi Cards site of over 1,300 employees. Within first year and a half over 500 employees recognized for outstanding performance. • Member of the National Citi Cards Recognition Team. • Selected as one of the initial members of the National Customer Service Customer Contact Survey project.
What they like about Citi Cards:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Tags
Customer Service Manager, Leader, Operations Management, Call Center Manager, Successful Sales, Strategic
Information about Citi Cards
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $57,500
These are some of the questions we asked our climbers about their experiences with Citi Cards:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
