Interested in finding more jobs in New Albany, IN? Click Here to create a Climber profile today!
Accent Marketing Work Values
Interested in finding out if you are the type of person this company is looking for? Create an account and take our patented DNA assessment now to see how you compare.
Daily Duties at Accent Marketing:
• Clients included Humana Health programs including Humana Aging In Place, Humana Agent Support and Humana Active Outlook. • Acting GM for a total of five months; maintained 95% green KPI’s for duration. • As Operations Manager managed day to day operations for fourteen programs for outsource contact center. • Responsible for the development and success of six direct reports and 250 in- direct reports. • Drove sales and customer service by developing Pay for Performance program creating Quality Call observation program, Developed and implemented manager development programs and created the Rewards and Recognition program, focusing on the customer experience and employee development. • Supported all aspects of new program implementation via partnership with training and human resource departments including instituting hiring strategies and new program training curriculum development. • Member of the Accent National quality team that developed updated quality reporting strategies supporting an enhanced customer experience. Streamlined processes to support each individual in house program.
What they like about Accent Marketing:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Tags
Customer Service Manager, Leader, Operations Management, Call Center Manager, Successful Sales, Strategic
Information about Accent Marketing
Company Rank: Not Available
Average length of employment : 3 years
Average salary of employees: $57,500
These are some of the questions we asked our climbers about their experiences with Accent Marketing:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
|
| Were you recognized for meeting or exceeding expectations? | 0.0 |
|
| Did you feel like your personal contribution was important? | 0.0 |
|
| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
