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Qwest Communications Work Values
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Daily Duties at Qwest Communications:
Proposals, quotes and presentations. Quality assurance analysis - working with engineers and operations in supporting high profile business accounts. Technical support to Major accounts. Escalate and difuse outages. Strong internal relationships allowed me ability to work closely with Sr techs, VP of Operations. Regional position without local support. I worked in San Diego, while my Manager was located in Orange County. As a dedicated professional I required little direction or supervision. I took responsibility for each account, built strong relationships. In order to grow accounts, it is my belief to understand their business first and ask questions. My customers had a sense of my strong interest in their success. Churn was below 1%. Renewals were 96%. Support sales team for new business quotes. Adding new logos to the market required the added value of Account Retention Manager locally rather than in a call center. Joint meetings with customer and our Sales team provided that value. Continued Education was mandatory with a score of 90%. My scores for product and service training, business training, sales improvement skills exceeded the required scores.
What they like about Qwest Communications:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Tags
Customer Retention Manager, Account Relationship Manager, Project Manager, Product Manager, Executive Assistant, Professional Recruiter, Retail Manager, Medical Office Manager, Office Manager, San Diego Professional Career Consultant, Mission Valley, Downtown San Diego Manager, Professional Customer Retention Manager, Confident, Experienced, Personable, Accomplished, Capable, Task Oriented, Detail Oriented, Professional demeanor, Retention
Information about Qwest Communications
Company Rank: 4.0 out of 5
Average length of employment : 5 years
Average salary of employees: $80,000
These are some of the questions we asked our climbers about their experiences with Qwest Communications:
| 05| | ||
| Were your performance expectations clearly communicated? | 4.0 |
|
| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
Climbers who worked at Qwest Communications had these interests:
| Books | |
|---|---|
A Tale of Two Cities |
I consider the classics to be relevant and enjoy reading, or reading again the works of authors, Dickens, |
| Purpose Driven Life |
It is important for me to remain focused on my life purpose, my beliefs and guidelines to live by. |
| Magazines | |
| Personnel Psychology Magazine |
A quarterly, published research on personnel problems facing privaate/public organizations. Assists interfacing with clients/accounts. |
| San Diego Business Journal |
Keeps me in touch with the San Diego community |
| Newsweek |
Current events information add to background in conversation, business meetings, rapport building with clients |
| Websites | |
| Ataxia.org http://ataxia.org |
As a hobby, I am a fundraiser for the National Ataxia Association. I co-founded Walk N Roll for Ataxia in 2007. My goal was to raise awareness and funding for research. In 2008 we became national. I am currently working with the Executive Director on |
