Xo Communications Work Values

Daily Duties at Xo Communications:

• Effectively managed team to transition San Diego market to success increasing revenue of assigned account with 12% growth. • Provide leadership, personal growth to individuals of varying levels of experience. Joined in customer visits, escalated trouble issues to Sr Management teams for prompt resolution. Instilled in the team a renewed sense of responsibilty and dedication through my participation without micromanaging. Churn reduction was recognized as a result of team growth. I worked with corporate trainers to provide product training. Continued education included systems, product and management sessions • Partner with sales to close new business. As a team we provided support to sales team in order to add new logos. Account Management, considered an added value to prospects utilized our knowledge as team players. I worked independently with my District Manager and VP located in Utah. I met with outside equipment vendors for a smooth transition of service to our customers and built long lasting professional relationships. Developing culture for my team and teams in the region was successful with the creation of "Team Day", added rewards for Outstanding Customer Retention and the team grew to be recognized as 100% turn around from previous performance. My people skills, and management was acknowledged by our San Diego General Manager as well as Corporate management. My performance review indicated my ability as Outstanding. • Strong negotiations skills Manage team of six account managers. At time of corporate restructure, this position was eliminated. Rather than lay off, I transitioned to available position as Account Relationship Manager.

What they like about Xo Communications:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Customer Retention Manager, Account Relationship Manager, Project Manager, Product Manager, Executive Assistant, Professional Recruiter, Retail Manager, Medical Office Manager, Office Manager, San Diego Professional Career Consultant, Mission Valley, Downtown San Diego Manager, Professional Customer Retention Manager, Confident, Experienced, Personable, Accomplished, Capable, Task Oriented, Detail Oriented, Professional demeanor, Retention

Skills

Software Implementation, Public speaking, Written composition, Negotiations, Time Mangement, Detail Oriented, Problem solving, Diplomatic, Account maintenance, Team Player, Organization

These are some of the questions we asked our climbers about their experiences with Xo Communications: