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Xo Communications Work Values
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Daily Duties at Xo Communications:
Meet measurable goals consistently over Maintain, grow existing top business accounts through strong relationships with customers. Focus on detail. Trouble shooting service outages, escalations. Interact with several contacts within company for technical, billing, and renewals. Develop strong rapport by follow up, detail and result driven attitude. Interface with internal and external customers. Self motivated and self disciplined asset to the team. Diplomatic result driven approach to problem solving. Strong customer advocate, good communication skills. Quarterly account reviews,includes existing products and services. Introduce added services, account renewal. Reference for new logos received through professionalism and proactive management approach. Excel in continued education - products, services, corporate etiquette, passing all assessments over 90%. I received two awards for learning events not required in my position and passing with 100%. Corporate Etiquette, Negotiations, Sales skills 201, Listening with Purpose. Commendations by customers were forwarded to management for my dedication, abillity to difuse negative situations, ie. outages, billing. Focus on Proactive account visits and interest in customer business plans contributed to added knowledge of customers growing needs. In negotiating contract renewals my interest in accounts was remarkable. A specific account intended to go out to bid prior to renewal but due to my involvment with the CFO, and VP, IT they decided to renew as well as add an initial $40,000 of monthly revenue 3 year term. As their company grew we received new locations and additional contracts. I was recognized throughout the West Region for this milestone.
What they like about Xo Communications:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
Tags
Customer Retention Manager, Account Relationship Manager, Project Manager, Product Manager, Executive Assistant, Professional Recruiter, Retail Manager, Medical Office Manager, Office Manager, San Diego Professional Career Consultant, Mission Valley, Downtown San Diego Manager, Professional Customer Retention Manager, Confident, Experienced, Personable, Accomplished, Capable, Task Oriented, Detail Oriented, Professional demeanor, Retention
Information about Xo Communications
Company Rank: 4.0 out of 5
Average length of employment : 10 years
Average salary of employees: $80,000
These are some of the questions we asked our climbers about their experiences with Xo Communications:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 4.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
Climbers who worked at Xo Communications had these interests:
| Books | |
|---|---|
A Tale of Two Cities |
I consider the classics to be relevant and enjoy reading, or reading again the works of authors, Dickens, |
| Purpose Driven Life |
It is important for me to remain focused on my life purpose, my beliefs and guidelines to live by. |
| Magazines | |
| Personnel Psychology Magazine |
A quarterly, published research on personnel problems facing privaate/public organizations. Assists interfacing with clients/accounts. |
| San Diego Business Journal |
Keeps me in touch with the San Diego community |
| Newsweek |
Current events information add to background in conversation, business meetings, rapport building with clients |
| Websites | |
| Ataxia.org http://ataxia.org |
As a hobby, I am a fundraiser for the National Ataxia Association. I co-founded Walk N Roll for Ataxia in 2007. My goal was to raise awareness and funding for research. In 2008 we became national. I am currently working with the Executive Director on |
