Time Warner Cable Work Values

Daily Duties at Time Warner Cable:

POSITION SUMMARY: A Field Technician (Cable Installer) is the entry-level position to Technical Operations with Time Warner Cable that performs Video, High Speed Internet and Phone installations and trouble calls at customer’s homes and commercial establishments. ESSENTIAL JOB FUNCTIONS: • Responsible for installing, relocating, disconnecting,troubleshooting and auditing cable service and ancillary equipment. • Follows departmental installation policies in compliance with OSHA and NEC standards. • Responds to customer requests and answers customer questions in a professional, courteous, and effective manner. • Properly operates and maintains tools and equipment. • Maintains an up-to-date knowledge of customer premise equipment and program services / listings in order to provide information to customers and market company products. • Prepares and maintains logs, reports and other related documentation in accordance with company and departmental policies. • Maintains, organizes and stocks vehicle with the proper equipment in order to perform required • duties. • Ability to work overtime, weekends, and late shifts as required. • Performs other duties as requested by supervisor in order to achieve departmental goals and • objectives. JOB REQUIREMENTS: • High school diploma or equivalent. • A valid CA driver’s license and a safe driving record. • Ability to read general system layouts from blueprints and maps. • Knowledge of basic mathematics. • Ability to work independently and effectively prioritize and organize. • Punctual, regular, and consistent attendance is required.

What they like about Time Warner Cable:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Plant Maintenance Technician, troubleshooting, pole climber

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Sales Support, Software Implementation, Leadership , use of signal level meters , Spectrum analyzer, Fiber splicing, Cable Plant Node map reading

These are some of the questions we asked our climbers about their experiences with Time Warner Cable: