Time Warner Cable Work Values

Daily Duties at Time Warner Cable:

POSITION SUMMARY: A Field Technician (Cable Installer) is the entry-level position to Technical Operations with Time Warner Cable that performs Video, High Speed Internet and Phone installations and trouble calls at customer’s homes and commercial establishments. ESSENTIAL JOB FUNCTIONS: • Responsible for installing, relocating, disconnecting,troubleshooting and auditing cable service and ancillary equipment. • Follows departmental installation policies in compliance with OSHA and NEC standards. • Responds to customer requests and answers customer questions in a professional, courteous, and effective manner. • Properly operates and maintains tools and equipment. • Maintains an up-to-date knowledge of customer premise equipment and program services / listings in order to provide information to customers and market company products. • Prepares and maintains logs, reports and other related documentation in accordance with company and departmental policies. • Maintains, organizes and stocks vehicle with the proper equipment in order to perform required • duties. • Ability to work overtime, weekends, and late shifts as required. • Performs other duties as requested by supervisor in order to achieve departmental goals and • objectives. JOB REQUIREMENTS: • High school diploma or equivalent. • A valid CA driver’s license and a safe driving record. • Ability to read general system layouts from blueprints and maps. • Knowledge of basic mathematics. • Ability to work independently and effectively prioritize and organize. • Punctual, regular, and consistent attendance is required.

What they like about Time Warner Cable:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Plant Maintenance Technician, troubleshooting, pole climber

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Sales Support, Software Implementation, Leadership , use of signal level meters , Spectrum analyzer, Fiber splicing, Cable Plant Node map reading

These are some of the questions we asked our climbers about their experiences with Time Warner Cable: