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Contact Software Work Values
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Daily Duties at Contact Software:
Tested and validated all technical problems reported by the Technical Support Department for the company’s shrink-wrapped software, ACT. Logged valid problems in the "bug database". Served as liaison for the Technical Support Department and the Research and Development Department. Met with development teams and executive staff to offer input for product design to reduce technical support call volume. Developed and presented ongoing training to the Technical Support Department. Coached new employees on taking inbound calls. Monitored calls and provided constructive feedback. Provided company-wide support to approximately 60 employees outside the Technical Support Department. Provided second-level support for Macintosh and windows software.
What they like about Contact Software:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
SQL, Calyx, report writer, loan processor, loan originator, loan officer, business analyst, trainer, software tester, project manager
Information about Contact Software
Company Rank: Not Available
Average length of employment : 3 years
Average salary of employees: $34,000
These are some of the questions we asked our climbers about their experiences with Contact Software:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
