Cricket Wireless Work Values

Daily Duties at Cricket Wireless:

• Provides training in the indirect channel on Point of sale and Billing systems. Merchandise locations with updated promotional materials/brochures/posters, and provides sales coaching for locations throughout the Greater Pittsburgh market. • Responsible for territory: Allegheny, Westmoreland, Fayette, and Washington counties. Weirton, WV and Steubenville, Oh • Locations include privately owned Cricket franchises, Convenience stores, Gas stations, Pharmacies, and national retailers: Wal-Mart, Dollar General, Best Buy, and Target. • Worked with Marketing Manager to run point on “Marketing Special Events” –Sidewalk sales, Community day events, County fairs, etc. Results included added revenue and an expansion of our overall footprint. • Worked with Management and a 3rd party distributor to expand our pre-paid handset line (Pay-Go) through referrals, canvassing, and cold calling. Increased count from 25 to 140+ locations between February 2010-Present April 2006-October 2009 Customer Service and Operations Representative • Placed in privately owned locations to operate as a “store within a store” • Assisted those locations with billing issues, warranty and insurance claims, and technical support on our product line • Responsible for locations inventory control, cash handling, and opening and closing procedures • Kept detailed files via proficient use of Microsoft office tools: Excel, Power Point, Word, and Outlook September 2005-April 2006 Retail Sales Representative • Worked in Monroeville, Pa location, providing sales and service to customer base. • Held to monthly quotas for handset and accessory sales. Achieved 100% on a consistent basis.

What they like about Cricket Wireless:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Word, Excel, Power Point, Outlook, Indirect Wireless Accounts, Radio Promotions, Special Events, Field Sales

Skills

Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Canvassing/Cold Calling, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Power Point

These are some of the questions we asked our climbers about their experiences with Cricket Wireless: