Mazda North American Operations Work Values

Daily Duties at Mazda North American Operations:

Responsible for developing and managing national Customer Satisfaction Programs; managing a 40-employee team responsible for the Call Center, Customer Mediation, and Customer Loyalty programs. Directed a team of 25 contract personnel and set direction for the regional Customer Satisfaction teams.

What they like about Mazda North American Operations:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Strategic Planning, Product Marketing, Business Management, Customer Loyalty, Program Management, Facilitation

Skills

Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Sales Support, Requirements Analysis & Specification, Product Marketing, Customer Satisfaction, Startegic Planning

These are some of the questions we asked our climbers about their experiences with Mazda North American Operations: