Scp Pool Corp Work Values

Daily Duties at Scp Pool Corp:

Supervised a staff of 15 employees on Help Desk calls, taking full responsibility for hiring, terminating, and approving raises. Learned new hardware and software each week and trained new and current employees on Helpdesk protocols. Troubleshot a range of problems, from password resets to networking issues. Provided help desk customer service by phone for a number of terminals, printers and PCs. Analyzed call pattern trends and problems, working with other IT support staff to perform root cause identification and implement corrective action. Documented all issues and requests within SCP’s Help Desk system (HEAT), ensuring that all cases were filled out completely and accurately. Escalated cases to Level Two support to meet or exceed documented SLAs.

What they like about Scp Pool Corp:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Media, Communications, Marketing, Broadcasting, Producer, Associate Producer

Skills

P&L responsibilities, Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Digital Audio & Video Editing Software: Digidesign ProTools, Adobe CoolEdit Pro, Dalet Digital 5.1 Digital Audio Systems, Prophet Audio Wizard, Final Cut Pro, Avid Express and iMovie., Digital & Analog Recording Consoles and Devices: SSL SL-4056G+ Console, NeoTek Elite Audio Console, Never VR-48 with Flying Faders, Digidesign Control 24 and Otari MTR-90 24 Track 2-inch analog machine., Writing and Editing Skills: Write breaking news stories and edit weekly podcast summaries. Write and edit material for radio programs. Post copy on websites and send out mass email to subscribers. Created and wrote weekly and monthly newsletters internall, Public Relations and Event Planning Skills: Organize press conferences. Create and distribute press releases. Maintain a database of important contacts. Coordinate “Meet and Greets”. Lead and organize online auctions for charities. , Web Design Skills: HTML, CSS, XML, XHTML and Adobe Dreamweaver., Graphic Design Skills: Adobe Photoshop, Adobe Illustrator and Adobe InDesign., Other Software: Microsoft Outlook, Word, Excel, Publisher and PowerPoint., Technical Expertise: Troubleshoot computer hardware and computer peripherals (input and output), Set up and troubleshoot Local Area Networks (LAN), Wide Area Network (WAN), Cisco Routers, Cisco Hubs and Cisco Switchers.

These are some of the questions we asked our climbers about their experiences with Scp Pool Corp: